Job Description
Client: FL Law Enforcement
Position: Service Desk Analyst (ENTRY LEVEL)
Term: Ongoing contract
Pay Rate: $18/Hr
Shifts: Mon-Fri 1pm-10pm
Location: Dade City, FL 100% On site
Scope: This is an opportunity for you to break into the IT industry either a new graduate with no experience or a shift in your career track
Education: Some technical certificates CompTIA A+ or AA computer science degree
Experience:
Role: The job is responsible for the monitoring, analysis, and response to alarms and issues critical for the department. The monitoring responsibilities will be in diverse areas throughout the enterprise. In this role you will monitor the enterprise technology, WAN, ready for business applications, Critical Facilities Infrastructure, and other processes that are critical to the business. Using both proprietary and third party tools, the monitoring specialist will respond to and analyze each issue and respond via escalation procedures and coordination with on call teams.
What you will do:
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