Sales Operations Analyst Job at vaco, Charlotte, NC

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  • vaco
  • Charlotte, NC

Job Description

Sales Operations Analyst

Location: Remote
Job Type: Full-Time

The Sales Operations Analyst is a key role that bridges sales teams and other departments, enabling data-driven decision-making and optimizing sales strategies. This role focuses on analyzing sales data, identifying trends, and delivering actionable insights that improve forecasting, refine processes, and support strategic planning. By driving sales performance measurement, pipeline monitoring, and process improvements, the Analyst helps empower the sales team and contributes directly to overall business success.

Key Responsibilities

  • Collect and analyze sales data from multiple sources (CRM, ERP, reporting tools) to identify trends, patterns, and opportunities for growth.

  • Develop and deliver advanced sales performance reports and dashboards covering metrics such as revenue trends, pipeline velocity, win/loss ratios, customer acquisition cost, and sales cycle efficiency.

  • Translate stakeholder requirements into clear analytical deliverables, including reports, models, and visuals.

  • Evaluate and recommend improvements to sales processes, identifying bottlenecks and opportunities for automation or streamlining.

  • Support sales planning, forecasting, and performance reviews using historical data, market trends, and business intelligence.

  • Assess territory design, quota setting, and resource allocation to maximize efficiency and revenue opportunities.

  • Provide insights on lead quality and funnel efficiency to improve conversion rates and collaboration between marketing and sales.

  • Partner cross-functionally with other teams to ensure alignment and drive measurable impact.

Qualifications & Skills

Required:

  • Bachelor’s degree in Business, Data Science, Economics, or a related field

  • 3–5 years of experience in Sales Operations, Business Analysis, or Data Analytics

  • Hands-on experience with CRM systems and sales performance reporting

  • Proficiency in Excel (pivot tables, Power Query, advanced formulas) and SQL

  • Strong experience with BI tools (Power BI, Tableau, or similar)

  • Ability to interpret complex data, identify trends, and communicate findings clearly to stakeholders

  • Strong problem-solving and analytical skills

Preferred:

  • Experience with territory management, pipeline analysis, or sales metrics

  • Exposure to process improvement and sales enablement initiatives

  • Ability to simplify complex data into actionable insights for leadership decision-making

  • Self-starter with a curiosity-driven mindset

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
  • Virginia residents may access our state specific policies here .
  • Residents of all other states may access our policies here .
  • Canadian residents may access our policies in English here and in French here .
  • Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual’s skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Job Tags

Full time, Work at office, Local area, Remote work,

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