Job Description

Job Description

Job Description

Job Title: Licensed Healthcare Insurance Agent

Job Type: Remote

Job Summary:

TTEC is hiring Licensed Healthcare Insurance Agents to work remotely across approved U.S. states. In this full-time, work-from-home role, you’ll assist individuals in understanding their healthcare coverage options and guide them toward the best-fit plans—all while delivering service with empathy and integrity.

Responsibilities:

• Guide customers in understanding healthcare coverage and selecting appropriate plans and services
• Manage full lifecycle customer service and sales, including inbound and outbound follow-ups
• Provide solutions with compassion and professionalism
• Identify customer needs and offer upgrades or alternative products as necessary
• Complete enrollment or renewal of health plans with expected sales conversions

Required Qualifications:

• Active health insurance license in your state of residence
• High-speed internet : minimum 25 Mbps download / 10 Mbps upload
• At least 6 months of sales experience
• Familiarity with HIPAA compliance and patient privacy standards
• Strong customer service orientation with empathy and listening skills
• High school diploma or equivalent
• Proficiency with navigating multiple computer systems in a remote environment

Benefits:

• Paid Time Off (PTO)
• Tuition reimbursement
• Health and wellness incentives

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