Job Description

Exciting Opportunity: Workplace Ambassador (Front Desk)

Contract duration : 3 months with possibility of extension + conversion to FTE

Location: Onsite, 415 Mission St, San Francisco, CA 94105

Schedule: 5 days per week | 40-50 hours/week

Are you an enthusiastic and adaptable professional with a passion for delivering outstanding service? We’re seeking a dynamic Workplace Ambassador (Front Desk) to be the welcoming face and resource for employees and visitors alike.

This position will be onsite at an exremely well known software company in San Francisco.

What You’ll Do:

• Greet and check in guests with professionalism and warmth
• Issue and track temporary badges, ensuring security protocols are followed
• Answer questions from both internal and external guests
• Pre-register visitors and manage calendar updates
• Receive food deliveries and sign for courier packages (FedEx, UPS, etc.)
• Communicate maintenance issues to building management
• Provide support for events and special projects
• Navigate Salesforce apps and maintain internal systems

A Day in the Life:

Start your day by preparing the front desk for guest arrivals, issuing temporary badges, and pre-checking appointments. You’ll juggle tasks such as assisting with visitor questions, coordinating food deliveries, and troubleshooting facility issues — all while being the go-to resource for both guests and employees. Expect to thrive in an environment where every day brings new challenges and opportunities to provide exceptional service.

What We’re Looking For:

• Exceptional customer service skills and a proactive mindset
• Strong team player who values collaboration
• Technologically savvy, with proficiency in Google Workspace and Slack
• Flexibility to adapt to schedule changes on short notice
• Comfortable navigating downtime and taking initiative

Preferred Experience:

• Experience in hospitality or front-desk roles (tech industry experience is a plus)
• Familiarity with Salesforce apps or willingness to learn
• Strong organizational and problem-solving skills

What Makes You Stand Out:

• High-touch, white-glove customer service background
• Proficiency in Google Suite and Slack
• Seamless ability to switch between tasks and priorities

If you thrive on creating a positive and professional environment while supporting a team’s success, we want to hear from you! Join us in making every day at work exceptional.

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