Job Description

Entry-Level Administrative Assistant / Customer Service Professional

Location: Tampa, Florida Salary: Up to $20 per hour

Job Summary:

We are seeking a dedicated and customer-focused Entry-Level Administrative Assistant / Customer Service Professional to join our team in Tampa, Florida. This dual-role offers an excellent opportunity for individuals who are looking to begin their career in administrative support and customer service. You will be responsible for providing exceptional customer service while assisting with various administrative tasks. No prior experience is required, but strong communication skills and a commitment to customer satisfaction are essential.

Key Responsibilities:

1. Customer Service: Serve as the first point of contact for customers, addressing inquiries, resolving issues, and providing a positive experience over the phone and through email.

2. Administrative Support: Assist with general administrative tasks, including data entry, filing, photocopying, and document organization.

3. Front Desk Reception: Greet visitors warmly, answer incoming calls, and manage mail and deliveries efficiently.

4. Appointment Scheduling: Assist in scheduling appointments and meetings, ensuring proper coordination.

5. Record Maintenance: Keep physical and digital records up to date, maintaining accuracy and confidentiality.

6. Office Supplies: Monitor and replenish office supply inventory as needed to support smooth operations.

7. Correspondence Handling: Draft, proofread, and distribute emails, memos, and other documents in a professional manner.

8. Data Entry: Enter data into spreadsheets and databases with attention to detail and accuracy.

9. Team Collaboration: Collaborate effectively with colleagues to ensure the highest level of customer service and administrative efficiency.

10. Ad Hoc Tasks: Complete various other tasks and projects as assigned by supervisors.

Qualifications:

• High school diploma or equivalent (No degree required).
• Strong interpersonal and communication skills.
• Basic computer proficiency and familiarity with office software (e.g., Microsoft Office Suite).
• Positive attitude, eagerness to learn, and a commitment to customer satisfaction.
• Ability to adapt to a fast-paced work environment.
• Professional and courteous demeanor.
• Reliability and punctuality.

Working Conditions:

• This is a full-time position located in Tampa, Florida.
• Standard office hours apply, with occasional flexibility for special projects or events.

Salary and Benefits:

• Competitive hourly rate, up to $20 per hour, commensurate with experience.
• Opportunities for growth and advancement within the organization.
• Paid time off and holiday benefits.
• Health and dental insurance options.
• Contributions to retirement plans (if applicable).
• A supportive and collaborative work environment.

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