Job Description

Come Join Our Fine Fettle Family

About the Company:

We are Fine Fettle, and we are growing to bring important medication to the patients of Georgia. We would love to hear from you! Fine Fettle is a locally-owned, multi-state cannabis company that is one of only six businesses licensed by the state of Georgia to cultivate, manufacture, and dispense medical cannabis! Our mission is to create comfort in cannabis by providing a superior, customized cannabis experience and great products to help enable customers and patients to realize cannabis' full potential to improve their lives. To make this happen, we are looking for like-minded employees to assist us in educating the people of Georgia about the new medical program and the healing benefits of cannabis

Fine Fettle will be a first mover in the Georgia medical cannabis market as we begin to open our first dispensaries this summer in Atlanta and expand across the state over the year. Our state of the art 118,000 square foot cultivation, processing, and manufacturing facility in Macon-Bibb County is fully operational and the hub of our distribution to the retail locations across the state.

About the Role:

At Fine Fettle a Dispensary Agent is to assist in multiple facets of our retail and community outreach operations. The Dispensary Agent position is a rare opportunity to gain exposure to many different roles within the cannabis retail operation.

The ideal person for this role is enthusiastic, dependable, and excited at the prospect of learning about various aspects of a cannabis retail operation. Success in this role will require a high level of reliability, integrity, and the ability to receive and adapt in accordance with constructive feedback. Many of the sub-roles within the Dispensary Agent position will be customer facing and as such will require strong interpersonal and customer service skills.

The role is rotational in nature consisting of Sales Agent, Community Outreach, and Inventory.

The primary duty of the Dispensary Agent will be to act as a Sales Agent, stationing the register and checking out customers at the point of sale. In the Sales Agent role, the Dispensary Agent should have a keen understanding of what it means to provide excellent customer service and deliver an outstanding customer experience. The Dispensary Agent will also be rotated to our community outreach operations as needed, acting in a community customer-facing role to help educate our local communities on medical-cannabis and Georgia’s Medical Cannabis Program. Likewise the Dispensary Agent may be assigned to roles at the back-of-house including Inventory and Order Fulfillment, respectively scanning bags of product into our point of sale software systems and pulling data from our online menu to prep bags for product fulfillment.

What You’ll Do:

• Sales Agent: Responsible for executing the checkout process with customers at the point of sale station. The Sales Agent provides education and 5 star service to customers at the register and executes directives from the Sales Floor Manager
• Community Outreach: Responsible for setting up and running local marketing booths or seminars Fine Fettle or your GM will host in your community.Purpose of these are to educate the community on our products and Georgia’s Medical-cannabis Program.
• Inventory/Order Fulfillment: Responsible for preparing cannabis bags for product fulfillment, printing and attaching order slips to the bags that are appropriate for particular products, as well as conducting weekly inventory audits with managers.

Skills/Qualifications:

• High school diploma
• Retail experience preferred
• Flexibility regarding work schedule.
• Must be willing to work evenings and weekends including opening and closing shifts when scheduled.
• Must be willing to submit to and pass a comprehensive background check.
• Knowledge about cannabis products, strains, and consumption methods is preferred but not required.
• Cannabis market experience preferred but not required

Critical Competencies:

• Strong interpersonal skills
• Strong sales abilities
• Customer service skills
• Attention to detail
• Strong verbal communication skills
• Patient and understanding in dealing with customer service matters
• Ability to act quickly and effectively to resolve issues
• Reliable and trustworthy
• Ability to give and receive feedback
• Ability to work in fast-paced environments
• Transparency in work and candor in communication

Working Conditions/Physical Demands:

• Normal office/retail environment
• May be exposed to extreme temperatures
• Must be able to sit/stand for long periods of time
• Must be able to lift 50 lbs without assistance
• Frequent bending and moving from sitting to standing and reverse

Americans with Disabilities Statement:

Must be able to perform all essential functions of this position with reasonable accommodation. If you need accommodation during the application and/or hiring process, please reach out to our HR representative.

EEO Statement:

We are an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veterans’ status, and will not be discriminated against on the basis of disability or any other applicable legally protected characteristic.

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