Job Description

When a large-scale disaster impacts a community, multiple agencies and resources come together to provide response and recovery support. As a Community Engagement & Partnerships (CEP) Service Associate you’ll connect with local partners to build capacity, coordinate activities, and ensure that all disaster-affected communities have access to Red Cross services. Your role involves implementing the CEP plan, engaging with organizations, and supporting multi-agency collaborative efforts to promote regional engagement and inclusive partnerships.

If you have the passion to build relationships with community partners, or are already well-connected in your community, this is the perfect role for you! We need help on all islands, and especially in rural/underserved areas.

• Engages organizations and groups with their CEP Team according to the service delivery plan.
• Serves as a liaison to other units within the Disaster Relief Operation.
• Attends NGO and private sector meetings and training sessions in conjunction with the affected area.
• Promotes regional engagement in community convening and coordination efforts.
• Supports regional development of holistic effective, diverse and inclusive partnerships.
• Provides support to multi-agency collaborative efforts and partner activities.
• Implements Community Engagement (mobilization) and Partnerships Standards and Procedures and job tools.
• Models appropriate behavior and treats all workers with respect and dignity at all times.
• Briefs Community Engagement and Partnerships Supervisors on status of community engagement and partnerships activities.

Qualifications:

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities. (you may need to wear a mask in certain situations)
• Results-oriented, client and integrity focused
• Ability to display tact, political acumen, and diplomacy in difficult or sensitive situations
• Ability to negotiate compromise and tolerate ambiguity, particularly to meet sudden and unpredictable needs
• Demonstrated ability to maintain confidentiality
• Ability to implement Community Engagement (Mobilization) and Partnerships Standards and Procedures and job tools (under development)
• Proficient in Word, Excel
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Ability to stand and sit for 2-hour periods
• Ability to speak clearly on the phone and in person
• Ability to drive in daytime and at night
• Ability to work long hours under stressful conditions
• Ability to lift 20 lbs.

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