Job Description
Job description
Schedule:
Pay Rate:
$15.00
Education
Job Type: Full-time
ESSENTIAL JOB FUNCTIONS:
1. Integrates the Company's strategic vision with all customer service activities.
2. Handles inter-Company and customers' inquiries, concerns and complaints regarding bills and services, including but not limited to:
· Relaying information on billing, rates, how to read a meter, energy efficiency, etc,
· Interviewing customers and initiating request for meter installation, start service, stop or change in service, etc.,
· Researching customer concerns and complaints, analyze data and determine appropriate action to be taken within established policies and procedures,
· Negotiating payment arrangements and preparing payment agreements,
· Evaluate and update customer information as appropriate,
· Guiding customers to outside sources for short or long-term assistance
3. Serves as liaison between customers and internal departments.
4.Prepares correspondence explaining reasons for high bills, billing errors, services available, etc.
5. Documents customer's transaction by entering notes on customer's account.
6. Maintains established performance standards for the position depending on assigned duties.
7. Complies with all applicable Company policies, procedures and code of ethics as well as all applicable governmental laws and regulations to include employment, safety and environmental standards and regulations.
8. Perform other related tasks that are not included but are within the context of the duties defined.
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Schedule:
Ability to Relocate:
Work Location: Hybrid remote in El Paso, TX
Job Type: Full-time
Benefits:
The Job Connection-Your employment Source.
EOE/ NO FEE
The Job Connection was established in January 2000 as a Texas Corporation and is a 100% El Paso owned and operated independent staffing agency. Our firm specializes in temporary staffing, temp to hire staffing, professional recruiting and on-site management. We supply interim and direct hire staff to companies in varying industries from mid-size businesses to Fortune 500 companies.
The Job Connection has a number of satisfied clients and candidates. Our key personnel have over 70 years combined staffing industry experience and are committed to delivering quality customer service and support that their clients have come to expect.
The Job Connection-Your employment Source. \r\nEOE/ NO FEE\r\nThe Job Connection was established in January 2000 as a Texas Corporation and is a 100% El Paso owned and operated independent staffing agency. Our firm specializes in temporary staffing, temp to hire staffing, professional recruiting and on-site management. We supply interim and direct hire staff to companies in varying industries from mid-size businesses to Fortune 500 companies. \r\nThe Job Connection has a number of satisfied clients and candidates. Our key personnel have over 70 years combined staffing industry experience and are committed to delivering quality customer service and support that their clients have come to expect.
...define the next generation of how and what Amazon customers are watching? Prime Video is... ...launch. They will be responsible for managing the Event Intake and Forecast Publish processes... ...across Prime Video. The Technical Program Manager role in Prime Video's Resiliency,...
...Job Description Job Description Who We Are Ryse Health is on a mission to create a world that is free of the burden of chronic... ...best-in-class therapies and technology with day-to-day support, coaching, and analytics to help patients to achieve extraordinary...
...Description Job Description Salary: $20+/Hour, negotiable based on experience Become a team member at Gregs Lawn and Landscaping! For... ...family environment with family values. We are hiring for both Dump Truck Drivers. Qualifications/Job Duties: Must be dependable...
...Location: Golden, CO Hours : Full-Time Position Mission Working closely with Collegiate Outreach, FOCUS Greek exists to further FOCUS commitment to Divine Intimacy, Authentic Friendship, and clarity of vision for Spiritual Multiplication by supporting the intentional...
...for students entering grades 4-12. Our summer programs include public speaking camps, college admissions prep programs, science camps,... ...Unlimited was founded in 1993 by a group of speech and debate coaches who developed our innovative curriculum. Today, our curriculum...