*Description*
Simultaneously hiring for multiple departments
Customer Accounts Representative
* Monday - Friday
* 8 AM - 5 PM with two late nights a week (11 AM - 8 PM late nights are never on Friday) with every other Saturdays (twice a month - 8 AM - 12 PM)
* This position is a light collections positions, meaning you're calling customers who have only missed one payment (between 1 and 29 days past due). Also, collecting credit card info, or if customers don't have auto-pay turned on, or if they forgot their password to log in etc. Any "heavy" collections activity goes to another department.
Customer Care Representative
* Monday - Friday
o 8 AM - 5 PM with one Saturday a month (8 AM - 12 PM)
* Answering incoming calls throughout the day from customers who need assistance with their account, payment, information, title request, payment options, logging into website etc.
Customer Accounts Representative
* Monday - Friday
o 8 AM - 5 PM with two late nights a week (11 AM - 8 PM late nights are never on Friday) with every other Saturdays (8 AM - 12 PM)
* One week of the month will be all 7-4, with Saturday 7-12 for that week.
* This position is a light collections positions, meaning you're calling customers who have only missed one payment (between 1 and 29 days past due). This is more of a customer service role, because often times you're talking to people who need help adding a credit card, changing their expired payment method, don't have auto-pay turned on, forgot their password to log in and pay, etc. Any "heavy" collections activity goes to another department.
*MUST have bachelors degree OR bilingual *
Other Information:
- 6-month contract to hire
- Onsite in Irving
- Looking for career minded individuals
- Will be cross-trained and moved between departments every few months or so
*Pay and Benefits*
The pay range for this position is $18.50 - $23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in IRVING,TX.
*Application Deadline*
This position is anticipated to close on Oct 3, 2025.
h4> About TEKsystems:
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